Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

The Premier Virtual Financial Services Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executive

Agenda

The Agenda will be developed throughout April & May, so check back regularly to get the latest update.

The business environment is changing faster than at any time in history, and smart organizations know that their company’s competitive advantage today and in the future will come only by transforming their business from end to end, function by function and process by process.

This event unlike any other event in the industry truly represents the NEW AGE of Operational Excellence.

Carefully crafted, the BTOES Financial Services agenda has been uniquely designed over 6 months of painstaking primary telephone research, to deliver exceptional content, to drive the best attendees, and become the most engaging event in the industry.

Speakers

Just Some of Our Outstanding Speakers 

William Genovese

William Genovese

Vice President Corporate Strategy Planning | Global Banking and Financial Markets, HUAWEI TECHNOLOGIES CO., LTD.

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Tuesday 9th March 2021 | 09:00 - 09:45 am

Biography

William (Bill) is Vice President of Corporate Strategy, Research and Planning – Banking, Financial Markets and IT Services at Huawei Technologies, Shenzhen, China.  Bill’s responsibilities include the further development of Huawei’s Financial Services Industry Strategy with research and formulation of new solutions encompassing technology and business architectures, emerging technologies centered on AI/Anaytics, Blockchain, Mobile/Digital and IoT, and evolving business models in the FinTech / RegTech era across the financial services sector.

Bill is also Huawei’s representative and Co-Chair of the China Greater Bay Committee in the FinTech Association of Hong Kong, and a CTO and Executive Board Director for Saving Promise.

Prior to joining Huawei in 2016, Bill was a CIO and CTO for a Blockchain Strategy and Technology company in the US, and a Principal Advisor for a CIO Advisory Consulting firm. Bill has spent most of his 25 year career with IBM, KPMG, and Wells Fargo Bank, stationed in Europe, Americas, and Asia Pacific regions working holding various senior management roles such as CIO, CTO, Principal Technology Architect and Executive Architect. Bill holds multiple industry and professional certifications focused on full-scale enterprise architecture and technology in the Financial Services Industry.

 

Wendy Sherrock

Wendy Sherrock

Vice President Operational Effectiveness, Finastra

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Tuesday 17th November 2020 | 14:30 - 16:00 pm

Biography

Wendy's passion is founded on removing barriers and igniting new ways of thinking.  She started her performance improvement / change management career as a Six Sigma Black Belt at GE and has worked in multiple industries over the past 20+ years.  Today Wendy leads the Operational Effectiveness team and works across the organization to unlock people capabilities, optimize processes, and leverage systems to enable a world class customer, and employee experience.   

Finastra is a Fintech company that provides the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. 

Most hated phrase = "We've always done it that way."                            

Favorite Activity = Family Kanban Board huddles

 

Dr. Artur Preus

Dr. Artur Preus

Senior Business Architect (Digital Transformation) , HSBC

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Thursday 11th March 2021 | 10:00 - 10:45 am

Biography

 

Senior Business Architect. Member of Business Architecture Guild and International Compliance Association. 
Experienced in establishing and executing business architecture and operating models in banks and financial organisations.

Passionate about client-centric and client-driven transformation - and critical role of setting strategic business vision, as well as its translation into organisational, process, data and technology components

 

Anu George

Anu George

Chief Quality and Transformation Officer, Morningstar, Inc.

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Monday 12th March 2018 | 08:00 - 17:00 pm

Biography

Anu George is Chief Quality and Transformation Officer for Morningstar. She is responsible for providing strategic direction to Morningstar’s operational excellence & continuous improvement initiatives. She works at the intersection of operational excellence, human behavior & technology. Anu is an avid reader, and has an eclectic choice of the books she reads. She enjoys learning and experimenting with new thoughts in the world of change management, organizational behavior, operational excellence, LEAN & Agile.

Anu has more than 20 years of experience in operations management and Lean Six Sigma. Before joining Morningstar in 2010, she had worked for Unilever and GE. She is a frequent speaker on topics including business process excellence and leadership.

Anu holds a bachelor’s degree in economics and accounting and a master’s degree in business administration, with a specialization in marketing, from the University of Mumbai. 

Cliff Tironi

Cliff Tironi

EVP - Client Success & Strategic Sales, Thinaer

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Wednesday 18th November 2020 | 12:00 - 13:30 pm

Biography

Cliff Tironi is Managing Partner of Thinaer. Thinaer is an IoT platform that integrates actionable data from highly-calibrated sensors and real-time employee and client feedback to give their clients unparalleled insight into their operations, predictive analytics to see the future, and consultative business process redesign to get improved results. (https://thinaer.io/)

Prior to working with Thinaer, Cliff was the Manager of Performance Analytics at the Fox School of Business at Temple University.  At Fox, Cliff was the chief architect and co-creator of RoadMap™, a Microsoft-supported tool for students to visualize their progress on competencies across courses. 

Cliff understands the challenges of harnessing never-ending data—and the need to leverage it in imaginative yet impactful ways.  He regularly conducts data visualizations workshops to business professionals across all industries, coaching others to embrace a humanized mindset as a means to making data more relatable and, most importantly, actionable. 

 

Fluent in Spanish, Cliff earned his M.B.A. from Arcadia University and his B.S. in Marketing from Siena College. 

Padma Nunna

Padma Nunna

Senior Director, TFS Integrated Strategic Planning, TIAA - Teachers Insurance and Annuity Association of America-College Retirement Equities Fund

Biography

A Transformation Leader driving strategic business goals with tangible bottom-line results and sustainable operating model across large cross-functional teams with Product, Distribution/Channel, Customer and Finance perspectives. Leverages a broad skill set of Leadership, Management, Agile delivery methods, Consultative and Functional abilities on Strategy, Planning, Execution, Finance.
Incorporates exhaustive view in every strategy - Market Trends, Business & Financial Analytics, Information Services, Data Governance, Process Improvement, Operational Excellence, Shared Service Delivery - CoE Models, Organizational Design and Change Management, IT Strategy and Governance, IT Service Management. 

Gregory Lipper

Gregory Lipper

Chief Operating Officer and SVP, Nasdaq

Business Transformation & Operational Excellence Summit & Industry Awards (BTOES 2020)

Thursday 19th November 2020 | 08:50 - 09:20 am

Biography

Greg Lipper is Chief Operating Officer for Nasdaq’s Corporate Services business. In this role, Greg oversees global service delivery and client onboarding for thousands of clients for Clients' Investor Relations Teams and Boards of Directors, across North America, EMEA and Asia-Pacific regions. Greg is also responsible for business and sales optimization of large system implementation and integration projects, and Greg leads Nasdaq's Lean Six Sigma Initiatives.

Prior to joining Nasdaq, Greg held a variety of senior roles in Global Operations, Client Management, IT Outsourcing and Process Excellence at Fidelity Investments and at Staples. He has also led major global transformation projects for these firms. Greg has launched operations in India, Philippines, Lithuania and Poland, has lived in multiple countries, and is six sigma certified.

Greg earned his MBA in General Management at the University of Michigan Business School, and holds a bachelor’s degree in English Literature and Business Studies from Concordia University in Montreal, Canada. 

Greg lives in Boston, MA and is an avid skier and hiker.


Ewan Goddard

Ewan Goddard

AVP, Improvement Change Leader, Voya Financial

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Wednesday 10th March 2021 | 12:00 - 12:45 pm

Biography

Through 15+ years leading as an operations executive, my diverse exposure to many industries, leaders, businesses and teams has armed me with a keen eye for opportunities to improve the overall financial performance of any operation, while sustaining high employee engagement and customer satisfaction.

At the core of my approach is people - fostering the healthy relationships and partnerships required to drive rapid improvement and innovative solutions to help drive the success of the organization. Alignment of people to the culture/behaviors required to drive the goals/mission of the organization is key. Ensuring all facets of improvement are synchronized to accelerate the attainment of desired outcomes helps create an environment that attracts and retains quality people, delivers customer-driven value, leverages competitive advantage and, ultimately, drives long-term sustainable financial health of the organizations I have worked with.

This is both my expertise and passion.
 

Michael Rivera

Michael Rivera

Chief Analytics Officer and Senior Consultant, Thinaer

Digital Transformation Workplace Live

Tuesday 23rd February 2021 | 10:00 - 10:45 am

Biography

Michael Rivera is Chief Analytics Officer and Senior Consultant of Thinaer, an IoT platform thatintegrates actionable data from highly-calibrated sensors and real-time employee feedback to give organizations unparalleled insight into their operations, predictive analytics to see thefuture, and consultative business process redesign to get improved results. Thinaer empowers digital transformation by using the assets an organization already owns and engaging the people who matter most to an organization.

In addition to working at Thinaer, Michael is an Associate Professor of Strategy and Innovation at the Fox School of Business at Temple University. At Fox, Michael engages in leading-edge research in the areas of real-time feedback, strategic analytics and creativity/innovation. Michael was a co-creator of the DevelapMe platform, which is the core tool utilized in driving their digital transformation consulting.

Frank Jakiela

Frank Jakiela

Operational Excellence Leader, DLL Financial Solutions, Rabobank

Biography

Operational Excellence Leader, Organizational Change Manager and Human Capital Management Expert with a track record of partnering with operations and staff executives to build high performing organizations.

Creates and implements strategic change programs and executes continuous improvement projects making effective use of data analysis to align people, processes, systems and tools to support startups, divestitures, expansions and other business transformations.

Experienced in collaborating with leaders at all levels within various IT, HR, consulting, financial services, biopharmaceutical, logistics and distribution operations.

Critical knowledge, skills and abilities include:

- Transactional Lean Six Sigma program and project leadership, training and mentoring business leaders, process owners and operational excellence resources at all levels

- Improving processes and controls that drive both tangible and intangible benefits while enabling compliance with US and European financial services regulations and audit requirements

- Strategic HR management, talent and organizational development leadership driving employee performance, engagement, satisfaction and retention; behavioral based safety management

- Global project and program management; vendor management; internal and external stakeholder management and IT organizational change management

- Certifications and degrees include: CLSSMBB, SPHR, M.A. in HRD

Improved business process performance in various regulatory environments, including:

- Financial Services: GAAP, IFRS, FRB, EBA, GDP and Cybersecurity

- HR/E&LR Law: Creating, managing and enforcing contracts, including non-compete/non-solicit agreements; administering collective bargaining agreements

- FDA: 21 CFR, Part 11: streamlined document management & governance

- Sarbanes-Oxley: SOX HR process leader in Fortune 500 IT services company

- Federal Information Security Management Act (FISMA) compliance
 

Sayeed Sanaullah

Sayeed Sanaullah

First Vice President, Corporate Strategy & Strategic Planning , Wells Fargo

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Wednesday 10th March 2021 | 11:00 - 11:45 am

Biography

Sayeed serves as First Vice President, Corporate Strategy & Strategic Planning at Wells Fargo. In this role, he a) leads corporate strategy and business strategy, b) develops executive presentation and communication for C-level leadership, the Board of Directors and external stakeholders/partners and c) delivers successful strategic outcomes by understanding business needs, partnering thoughtfully with lines of businesses and always driving for results that exceed expectations

He has 17+ years of leadership experience in financial services, banking, and technology industries in various functions of strategy, finance, M&A, marketing, sales, software products development, and technology promotion. He has increased profitability, generated growth, managed risk and led cultural change on multiple occasions. He has published 2 technical articles and filed a patent/disclosure. He also serves as a board member and committed leader for multiple non-profit organizations (~ $100 million total annual budget).

He is a Wharton Fellow at University of Pennsylvania - The Wharton School. He earned a master of business administration degree in strategy and finance from Washington University in Saint Louis. He also holds a bachelor of technology degree in mechanical engineering with minor in economics from Indian Institute of Technology Kanpur.  He is also a CFA charterholder.

Elizabeth Turner

Elizabeth Turner

Senior Manager Technology, TPG

Digital Transformation Workplace Live

Wednesday 24th February 2021 | 09:00 - 09:45 am

Biography

Elizabeth Turner is a senior technology manager utilizing Knowledge Management (KM) capabilities at a global alternative assets firm in Fort Worth, Texas. She employs a three-tier approach of program management and process consulting, product/service management, and the power of human connection to bridge technology and business.

Elizabeth is the Smithsonian Libraries’ appointee to the International Federation of Library Associations (IFLA) KM Section Standing Committee and chaired its 2017 Open Session in Wroclaw, Poland. In 2019 she co-presented an AI software demonstration for libraries at the IFLA KM Satellite Meeting at the Ionian University of Corfu, Greece. She is a 2020 Co-chair for the KM Satellite meeting at Trinity College, Dublin and serves as Information Coordinator to the Section.

Recognized in 2018 as speaker of the year by the DFW Knowledge Management Community of Practice, she has given KM-focused presentations around the US and internationally to audiences of hundreds.

She is also a classically trained ballet dancer and performed 2011-2018 in contemporary works by the nonprofit Momentum Dance Company based in Irving, Texas.

José Pires

José Pires

Former Global Vice President of Enterprise Business Improvement & Productivity, Innovation & Excellence

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 20:30 - 21:15 pm

Biography

José Pires serves as the Global Excellence & Innovation (E&I) Leader for Andeavor Corporation, where he oversees the global identification, prioritization and execution of mission critical business improvements and innovations that add value to the company, business partners and external clients in multiple markets.

Prior to his current role, Pires held Excellence and Innovation leadership positions in large, global companies in the electronics (Sony), semiconductor (Cymer-ASML), food (Nestlé) and infrastructure (Black & Veatch) industries. Throughout his career, Pires developed and refined E&I as an award winning program for innovation, leadership development, strategy execution and value creation globally.

Pires is an advisory board leader and keynote speaker for several global conferences on innovation, operational excellence, leadership development, strategy execution, business transformation, customer engagement and growth acceleration.

He holds a Bachelor in Engineering Physics from the University of Kansas and a Master in Business Administration focused in Investment Banking and Entrepreneurship from the University of San Diego.

Patrick Law

Patrick Law

Senior Vice President of Client Operations and Card Services, Fiserv

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Tuesday 9th March 2021 | 12:00 - 12:45 pm

Biography

J. Patrick Law is the Operations Chief of Fiserv’s Card Services Division. A creative, “out-of-the-box” thinker, client centric and employee engaged leader, Patrick is responsible for the daily operational management of 4,000 ATM/Debit/Network financial services clients. 

Peter Leighton

Peter Leighton

Chief Operating Officer and Co-Founder, RE Royalties, RE Royalties Ltd

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Thursday 11th March 2021 | 12:00 - 12:45 pm

Biography

Peter Leighton is an experienced renewable energy executive with over 20 years of experience in project development and mergers and acquisitions in the energy sector. He is the Co-Founder and Chief Operating Officer of RE Royalties, an innovative finance company specializing in renewable energy.

With climate change a pressing issue globally, RE Royalties has become an important source of capital for renewable energy projects. In 2016, RE Royalties officially launched as the first company to take the royalty-financing model, well proven in other industries, and apply it to the renewable energy sector. RE Royalties is a publicly traded company on the TSX Venture Exchange under the symbol “RE”.

Peter is the former President and Chief Operating Officer of Finavera, where he delivered $750 million worth of wind energy projects from the embryonic stages of development through to the ready to build stage. He also worked as the Chief Operating Officer of Accenture’s Business Services for Utilities, the Director of Clean Energy B.C. from 2010 to 2016, and Health Shared Services B.C. from 2009 to 2018. This year Peter was named as an Honouree to Canada’s Clean50 for 2020. Peter holds a Bachelor of Science Degree (BSc) in Geography/ Geology from Queen’s University and a Master, Business Administration (MBA) from the University of British Columbia.

Nuray Gurtekin Sen

Nuray Gurtekin Sen

Head of Business Excellence and Operational Transformation, Siemens Financial Services

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 08:30 - 09:00 am

Biography

Nuray Gurtekin Sen is leading the Business Excellence and Operational Transformation function under Siemens’ Financial Services unit for the Americas Region. Before this role she took Global Process, Quality and Strategic Programs PMO function lead role more than 7 years in Siemens Corporate Technology Research in Digitalization and Automation.

Nuray possess 20 years of progressive experience and knowledge in Business and Process Transformation, Continuous Improvement, Change Management, Operational Excellence, Program Management, and Quality Management fields. She has gained broad expertise in production, service, project, and R&D businesses worldwide in life science, smart infrastructure, digital industries, energy management, and gas and sectors.

Just before her current role, Nuray took Global Process, Quality and Strategic Programs PMO function lead role more than 7 years in Siemens AG Corporate Technology Research in Digitalization & Automation in HQ Germany including all regions in China, India, Russia, Austria and Romania. Nuray managed several end-to-end enterprise level global process design, tool and system integration projects.

In her capacity as business excellence executive, she adapted business operating models for project management, technology research, SW development, service excellence and lean manufacturing best practices across the regions in Europe, Asia and US. Bringing process and organizational change experience, Nuray led business transformation and change management programs. Additionally she has planned and executed post-merger integration (PMI) and carve-in projects successfully for the Siemens Healthcare units in US, Germany, China and India. Currently Nuray is acting as internal consultant for Siemens global senior executives on process design and improvement, change management, business transformation programs.

Since 2014, she has been acting as Program Manager for multi-year strategic growth and Operational Excellence program resulted in significant impact to grow in US along with process performance, productivity and cost improvements. Nuray has B.S. degree in Food Engineering from Middle East Technical University in Turkey and MBA from New York University Stern School of Business.

Sebastian Risse

Sebastian Risse

Head of Operational Excellence P&C BM, Swiss Re

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Thursday 11th March 2021 | 11:00 - 11:45 am

Biography

Sebastian is currently heading the operational excellence team for the Swiss Re's Property and Casualty Business Management organization. The team defines, implements and drives the operational excellence strategy for the in-force business of Swiss Re, focusing on making the operating model more efficient and effective.

With more than 20 years of experience in improving large scale organizations better, Sebastian brings his background from financial services, banking, retail and IT sectors. Focusing on the value-add an organization brings, leveraging experts and solutions to bring teams to the next level. Consultant, Operational Excellence expert and change manager who implemented organization transformation at global organizations such as Swiss Re, Credit Suisse, Citigroup, American Express, Home Depot and Target.

Sebastian holds a Master in Business Computing from the University of Paderborn, Germany, he is a Lean Sigma Black Belt and a certified Prosci Change Manager

Max Smith

Max Smith

Product Marketing, Celonis

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Tuesday 9th March 2021 | 11:00 - 11:45 am

Biography

Max has been focusing on understanding customer pains, their causes, and solutions for his entire career. Before joining the product team at Celonis, he spent 4 years as a product manager for a KYC software company helping financial services institutions remain compliant with regulations.

Today as a product marketer for Celonis, he continues to investigate the challenges that face financial services in 2020, and bring that insight to the greater product team to help develop solutions to overcome those unique challenges

Josh Prokes

Josh Prokes

Regional Sales Director-Southeast, Forward Networks

Business Transformation & Operational Excellence Summit in Financial Services Live - A Virtual Conference

Thursday 11th March 2021 | 09:00 - 09:45 am

Biography

Josh Prokes is our Regional Sales Director for the Southeast region. He began his career at AT&T Wireless Services/Cingular Wireless holding numerous positions in Engineering, Planning, and Network Operations. Next, he joined Starent Networks as a Sales Engineer covering AT&T Mobility and later at Cisco Systems (Starent was acquired in 2010), where he led the effort for AT&T residential small cell (femtocell). During his tenure with Cisco, Josh also worked as a sales Account Executive serving both AT&T Foundry, AT&T Wi-Fi, and MEC lines of business. He then served as the Director of Sales- Americas for a Silicon Valley based start-up with emphasis on 3D beam-forming and Ma-MIMO technologies for wireless operators migrating to 5G technologies. Josh has a strong business and technical background, is a Cisco Networking Specialist (CNS), and has established C- level relationships within the Tier-1 SP and Enterprise community.

Who's Attending

Why Attend

BTOES Financial Service Live focuses on practical how to and what to for the Financial services Industry. Case-studies & cutting-edge thinking will provide you with need-to-know takeaways to accelerate your path of business transformation and operational excellence adoption to the next level.

Learn how the most progressive organizations in this space are rethinking and adjusting to prepare for the future, transform their businesses, and gain a competitive advantage.

The business environment is changing faster than at any time in history, and smart organizations know that their company’s competitive advantage today and in the future will come only by transforming their business from end to endfunction by function and process by process.

Practical insights, useful takeaways and templates you can utilise right-away - no matter your maturity. Separate what you really need to know from the useless chatter.

With over 2000 attendees expected, this event is the largest gathering of senior-level financial service executives across the entire Business Transformation & Operational Excellence ecosystem. 

With over 2000 attendees expected, this is not your typical virtual conference. Get ready to be immersed in a highly interactive educational experience, where you can deeply engage with the content and thought-leaders. 

You will hear cutting-edge content, practical advice and case studies with real-world solutions from thought leaders in Financial Services;  sharing best practice, strategies and views on implementing Operational Excellence to enable your Business Transformation for maximum impact with minimum disruption!

You’re on the path, but is it the right one? Whether you are new to OPEX, or at an advanced stage of maturity, BTOES: Financial Services Live will not only help demystify and guide, but provide you with practical take-away’s you can implement in your business immediately, allowing you to access the experience and knowledge of others to help ensure your implementation is rapid, cost-effective and sustainable.

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Financial services technology is currently in the midst of a profound transformation, as CIOs and their teams prepare to embrace the next major phase of digital transformation. The challenge they face is significant: In a  competitive environment of rising cost pressures, where rapid action and response is imperative, financial institutions must modernize their technology function to support expanded digitization of both the front and back ends of their businesses.

Furthermore, the COVID-19 crisis is putting immense pressure on technology capabilities (e.g., remote working, new cyber-security threats) and requires CIOs to anticipate and prepare for the “next normal” (e.g., accelerated shift to digital channels).

Practical applications of AI in Financial OPEX

Increasing business value and sustainable improvement through OpEx strategies

Operational Excellence, a Value-based systems approach

How to effectively implement and enable continuous improvement mindset within an organization?

Risk management improvements through OPEX

Establish proper metrics for your continuous improvement OPEX strategy

Design thinking approach

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This is a free to attend online conference.

The agenda and speakers will be updated regularly .

Places go very fast, so we highly recommend you register immediately.

Once registered, in May you will recieve an email containing your access details.

This conference is staged on an webinar elite platform, there will be no need to dial in, and you can join from any device. You will experience practical, how to, what to, case-studies and a highly engaging and educational Q&A environment where you can deeply engage with the content and the thought-leaders.

As part of the experience, you will have access to numerous content resources to download. 

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We produce the biggest and best events in the Business Transformation & Operational Excellence Industry, that are driven by a huge industry demand for a large-scale, cross-industry, future-focused topics that are energizing, inspiring, and engaging.

Please visit http://btoes.com/ to experience one of our live events. 

Ours event are an entirely fresh experience that define the ecosystem and are where the industry leaders gather to create the future. 

Each event brings together the best and brightest individuals & organizations from across key sectors to engage, network, benchmark and discuss the key challenges and future trends within Advanced Technologies, Impact of Digitalization, Operational Excellence, Lean, Six Sigma and Agile and its application & impact on Business Transformation, Innovation Execution, Agility, Customer Experience, Value Creation, Strategy and the very important challenges surrounding Leadership & Cultural Transformation. 

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BTOES Insights is a professional online content platform for Business transformation & operational excellence professionals. With exclusive content specifically targeted at answering the most pressing issues currently being faced by senior professional involved in continuous improvement, across all industries. We seek out the best, most relevant, original content from experienced industry thought leaders and experts.

Click here to download our research report - The Global State of Operational Excellence: Critical Challenges & Future Trends. 130 pages of the most comprehensive study of critical challenges and future trends within Operational Excellence. 

Our mission is to produce top-calibre, exclusive content in a variety of formats, with a focus on current challenges, new developments and future trends within the industry.

We are currently the primary online source, with over 200,000 subscribers and 47,000 visitors per month, representing the views of industry thought-leaders and experts, presenting the most innovative opinions, and the highest-quality pieces across all industries.

For more information, please visit http://insights.btoes.com/

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